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Troubleshooting

AI says unavailable, unhealthy, or pending

Keep working locally while you check connectivity, provider settings, and queued AI jobs.

4 minute readReviewed July 26, 2026
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Your versions are still being captured

The AI service is separate from Chronicle's local capture engine. An unavailable provider or local AI service should leave annotation and embedding work pending while local versions, cached history, keyword search, and restore remain usable.

Recovery steps

  1. Check the internet connection.
  2. Quit Chronicle normally and reopen it.
  3. Open Settings and confirm the selected provider has a saved key.
  4. Validate the annotation and embedding selections again.
  5. Wait a few minutes for pending work to retry.

If one provider annotates and another creates embeddings, check both.

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